Behind Bars cares about your privacy. All information remains confidential.

Making your Payment 
All online payments are processed through sage pay. 

How to Contact Us
You can contact us through several methods, either view the contact page or by the details shown at the top of each page. 

Shipping and Handling
Shipping is charged depending upon the item purchased, please view the shopping basket once your item has been added to view postage. Most items will be sent so that you receive them within 3-5 days, some items you will receive next day, if you require a guaranteed next day delivery please contact us.

Back Orders
If we do not have an item that is shown in stock, we will contact you immediately to notify you of this. You will be given the option to either cancel your order, or leave the item on back order until we get stock. If we do not have an item, in most cases we can have it in stock within a week. If a deposit has been left upon a backordered item that you wish to cancel, we reserve the right to retain some, or all of the deposit.

Your Security and Credit Card Security
We value your security and as such have done our utmost to ensure that none of your personal information is at risk while you are visiting our site.All payments are via Sage pay. If you do not wish to pay by Sage pay, please call us on 01926 855541 where we will take your order over the phone. Doing so your card details will only be kept while payment is processed and destroyed immediately afterwards.

VAT
All prices quoted on this website include VAT at the current UK rate.

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